Our Story

Interested in our elevator speech? How many floors will you be riding with us?

Here’s the one-floor version: Our mission is to make life easier through innovation and technology. Our goal is to earn the right to be recommended. We specialize in payment processing technologies for markets including education, professional service organizations, internet, government, before and after school programs and enrichment programs.

But if you got off the elevator after that speech, you’d miss the heart of the matter. Because while we’re well-known for what we do (award-winning software solutions), the why and how are even more interesting.

We’re a technology company, but we’re really a people company. This comes out in three primary ways:

How we hire.

We believe you can’t manage passion, but you can hire for it. And passion is valuable beyond measure. Passion is what elevates work from checking boxes to disrupting industries.

That’s why we prioritize passion and culture fit far above experience when we’re meeting with potential candidates. And we don’t stop after they’re hired. We’re constantly reevaluating roles and duties to make sure our team members get to spend as much time as possible focused on what they’re passionate about.

The payoff to this unusual approach: We’re a Top Workplace and we’re also routinely ranked in the top 10% of Officevibe’s global database based on employee feedback.

How we serve.

One of our key core values is Customer Focused and we live it every day. At Persolvent, we frame our relationships with customers as true partnerships. We offer industry-leading technology and have a large customer base, but we’re intentionally focused and small enough to be able to respond to customer needs with lightning-fast agility. If you come to us with a concern, we don’t route you to a third party. We find a solution.

We also don’t shy away from feedback (from team members or customers) and we’re constantly innovating to be better than the day before.

Thanks to our commitment to the pursuit of authentic, mutually beneficial partnerships, our customers feel comfortable bringing their customers to us, because they know we’ll do the right thing.

How we give back.

When we succeed, deserving people all over the world benefit. We’re a deeply charitable company that gives 10% of our pretax profits to causes including Feed My Starving Children; Food for the Poor; Sharing & Caring Hands; Wishes & More; Achieve Services; and ChildFund® International. We also leverage our technology into a division called Payments for Change, which supports nonprofits and commits 50 cents on every dollar to charity.

Beyond financial support, our team members roll up their sleeves and put their time and talent to work. Each year, our team selects service projects to support, including packing and sending food and hygiene kits to those in need.

We have a special relationship with the community in a small town in Mutomo, Kenya, where we’ve sponsored several projects including the construction of a kitchen and playgrounds at local schools, providing hearing aids for 150 students at the school for the deaf.

So are we a technology company or a people company? We think we can be both. Speaking of people, we love meeting new ones. Let’s continue the conversation. Reach out today to learn more.

Want to read about how it all started? Click here to read about Persolvent’s beginnings.